FSIB PLC.

Contact Us

For any Complaint Call: 01938886207

OR

Email: cscmc@fsiblbd.com

OR

Write us:
CCS&CMC
Branches Control Division
First Security Islami Bank PLC.
Head Office
Bengal Centre (2nd floor)
28, Topkhana Road
Dhaka-1000.

Click and Download Complaint Form from Here

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Central Customer Service

Choose Complain Cell

Central Customer Service and Complaints Management Cell (CCS&CMC)

Name & Designation	Email	Phone
Muhommad Badiuzzaman Dider, Administrator, Convener of the Cell	md@fsiblbd.com	55045700 Ext-100
Muhammad Ansarul Kabir, Associate Administrator (Member)	md@fsiblbd.com	55045700 Ext-101
Md. Omar Faruk Associate Administrator (Member)	md@fsiblbd.com	55045700 Ext-135
Oli Kamal Fcs EVP Head of BCD, Member Secretary	cscmc@fsiblbd.com	01938886206
Md. Thanbir Ahamed Chowdhuru EVP & Head of GSD (Member)	gsd@fsiblbd.com	55045700 Ext-201
Mohammad Jamil Akhter SVP & Head of HRD (Member)	hrd@fsiblbd.com	55045700 Ext-401
A.K. Mohammad Jawadul Haque SVP & Head of ADCD & MBDD (Member)	adc@fsiblbd.com	55045700 Ext-351
Muhammad Nurul Islam FAVP, Branches Control Division (Member)	cscmc@fsiblbd.com	01716040272

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Dhaka South Zone

SL	Name	Designation	Phone
Address: Bengal Center (2nd floor) 28, Topkhana Road, Dhaka-1000. E-mail: dhakasouthzo@fsiblbd.com
1	Md. Rezaul Islam,	SVP	01769094486
2	Md. Sayfullah	AVP	01790121699
3	Md. Mizanur Rahman	SO	01673777111

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Dhaka North Zone

SL	Name	Designation	Phone
Address: Holding No-21 (Old-352/B), Road-16 (Old-27), Ward-15, Dhanmondi, Dhaka-1215. E-mail: dhakanorthzo@fsiblbd.com
1	Md. Rezaul Islam	EVP	01334 994486
2	Shahadat Hossain	AVP	01795 081409
3	Susanta Bhattacharjee	SO	01670 535509

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Chattogram South Zone

SL	Name	Designation	Phone
Address: Hossain Court (1st floor), 75, Agrabad C/A, Chattogram. E-mail: ctgsouthzo@fsiblbd.com
1	Md. Abdur Rouf	SVP	01334 994483
2	Mohammed Ibrahim Khalil	AVP	01712 800401
3	Md. Sohel Rana	SPO	01825 124865
4	S.M. Tukiqul Meyad	PO	01911 194111

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Chattogram North Zone

SL	Name	Designation	Phone
Address: Plot # 6, Block # K, Port Connecting Road, Halishahar Housing Estate, Halishahar, Chattogram. E-mail: ctgnorthzo@fsiblbd.com
1	Mohammed Mostafa	SVP	01938 886195
2	Ziaul Hoque	FAVP	01817 202566
3	Farzana Islam Peya	SPO	01717 027647
4	Md. Nazim Uddin	PO	01675 464646

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Sylhet Zone

SL	Name	Designation	Phone
Address: Holding # Probaha-17 (2nd floor) Taltola, Sylhet. E-mail: sylhetzo@fsiblbd.com
1	Foysal Ahmed	SVP	01958538098
2	Mohammad Abdur Rahim	AVP	01849485727
3	Md. Rahat Khan Racy	SPO	01718021952

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Barishal Zone

SL	Name	Designation	Phone
Address: Holding # 790, M. Jahan Tower (3rd floor), Folpotti, Port Road, BCC, Barishal Sadar, Barishal E-mail: barishalzo@fsiblbd.com
1	Md. Fazlul Karim	SVP	01313780821
2	Mohammad Mafijul Alam	AVP	01711389973
3	Ahmed Emtiaz Munna	SO	01717970061

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Khulna Zone

SL	Name	Designation	Phone
Address: City Trade Centre (2nd floor), 75, KDA Avenue , Khulna. E-mail: khulnazo@fsiblbd.com
1	Ahmed Ashique Raazi	SVP	01938 888101
2	Ariful Hoque Chowdhury	SAVP	01817 205690
3	Ashim Kumar Adhikary	SPO	01721 198741

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Rajshahi Zone

SL	Name	Designation	Phone
Address: Balighata House, Holding No # 224, Word No # 20, station road (opposite of New Market), Sultanabad, Ghoramara, Boalia, Rajshahi. E-mail: rajshahizo@fsiblbd.com
1	Mosharraf Hossain Chowdhury	VP	01938 86141
2	Md. Kased Ali	AVP	01761 715275
3	Md. Al Mamun	PO	01727 636331

Zonal Customer Service and Complaints Management Cell (ZCS&CMC)

Cumilla Zone

SL	Name	Designation	Phone
Address: Hazi Shah Alam Tower (3rd floor), 322 S.S.K. Road, Feni-3900. E-mail: cumillazo@fsiblbd.com
1	Md. Waliur Rahman	SVP	01769094484
2	Mohammad Zahirul Islam	SPO	01819168319
3	Akhi Akter Chowdhury	SPO	01670409350
4	Saddam Hossain	SO	01930302005